Yes! You can make multiple requests at the same time. You
can view your ongoing reservations in your own account.
In most cases, yes, if both you and the landlord agree. It’s
best to discuss an extension early to avoid losing the
apartment.
All costs should be clearly stated in the contract, which is
why it’s important to discuss the terms with the landlord
before signing to avoid any surprises. Always review the
agreement carefully to understand your total expenses.
You may be charged a late fee, as specified in your rental
contract. Repeated late payments can lead to warnings or
even eviction. If you anticipate a delay, inform your
landlord in advance to discuss possible arrangements. If
rent remains unpaid, the missed payments may be deducted
from your security deposit.
Some agreements allow early termination with a 1–2 month
notice period, so it’s important to review your contract and
discuss options with your landlord.
It’s good to have your ID (passport or residence permit)
when applying for an apartment, but the required documents
always depend on the landlord’s preferences. Some landlords
may also request proof of income or a guarantor, so it’s
best to check the listing details and confirm with the
landlord before applying.
Viewings depend on the landlord's preference—some allow
in-person visits, while others provide virtual tours or
photos. You can discuss options with the landlord.
No, it is not required, but some landlords may ask for it.
You can provide alternative proof of identity, such as a
passport or residence permit.
Yes! International students and foreign workers can rent
apartments through Flatta just like anyone else.
Yes! However, both tenants may need to sign the lease, and
you should clarify how rent and utilities will be split.
This depends on the apartment—some rentals include
utilities, while others require separate payments. Always
check the listing details.
Minor modifications may be allowed, but landlord approval is
required. Unauthorized changes may lead to deductions from
your security deposit.
If you have trouble making a payment, contact your landlord
first to discuss possible solutions. If the issue is due to
a bank transfer or technical error, check with your bank.
For general payment-related concerns, Flatta’s support team
is available to assist. Contact us.
Landlords
Yes! You can update pricing, availability, and details of
your listing at any time through your Flatta account.
Flatta verifies tenants through user authentication
processes, ensuring a safe and trustworthy rental
experience.
Flatta focuses on medium-term rentals (1 to 12 months), but
short-term rentals (less than a month) can also be listed.
Flatta provides a rental contract that is integrated into
our platform and can be easily signed electronically. Once
signed, the contract is automatically sent to your email as
a PDF document for your records.
Flatta does not currently offer direct insurance but
recommends landlords get rental insurance. This can be added
to the rent price, especially for non-Finnish tenants who
may not qualify for traditional home insurance.
You can remove or pause your listing anytime from your
Flatta dashboard under the "My Listings" section.
Yes! If you have multiple properties, you can list them all
under one account and manage them easily through Flatta.
Pricing
There are no hidden fees or costs. You can find detailed pricing info on our pricing page.
Yes! The Flatta service fee can be deducted from your
taxation. Also other costs related to renting the apartment
such as, buying furniture, and maintenance/cleaning can be
deducted from your rental income. Taxation is the same for
short- and long-term rentals, and all rental income must be
reported. Residential rentals are generally exempt from VAT.
Landlords can set their own rental price, but Flatta
customer service team is happy to provide market-based
recommendations to help attract tenants.
Deposit
Most landlords require a deposit equal to 1–2 months' rent.
Flatta collects the security deposit before move-in and
holds it securely throughout the rental period. The deposit
is refunded at the end of the rental period, after verifying
that there are no damages. In case of damages, the landlord
can access the deposit by contacting Flatta and the tenant
will be provided with a cost breakdown.
Tenants are responsible for any damages beyond normal wear
and tear. We recommend documenting the apartment’s condition
before move-in. If something breaks, tenants should inform
their landlord as soon as possible to facilitate a smooth
move-out process. After the rental period, the landlord
inspects the apartment and may request deductions from the
deposit for any damages.
"Actually, I had a really great experience with Flatta. The person
I interacted with was very helpful and precise in providing me
with information through the owner. Attending the Erasmus
exchange, it's thanks to you for helping me find this house. So, I
thank you, and I have nothing to suggest for improvement."
Rosamaria
"I think it is a great platform! It really helps me to find the
house I needed, so thanks 🙏"
Zhe
"Everything has been good, the apartment is lovely and exactly
like the advertisement on your web! The communication with the
landlord is also excellent. I'm happy I chose Flatta for my stay,
the reservation process was good and you were very professional.
Margret
"Overall, the reservation process was easy, and the platform was
easy to use. Communication with your team was good, clear, and
very helpful."
Theresa
"Everything was quite good. The accommodation is great and what I
was expecting and the whole process was great!"
Lara
"I had a fantastic experience with this platform—not only did it
connect me directly with the property owner, but the service
itself was outstanding. The team was incredibly helpful, even
guiding me through setting up my electricity contract and home
insurance, which I had no idea how to handle. Their support made
everything so much easier. Highly recommend!"
Alberto
"The platform and the reservation process were very well made and
easy to use. The communication was also helpful. I had fast
answers so thank you very much 😊 Best regards."
Mégane
"For me Flatta was great, communication was super easy and quick!"
Leo
"We did not have any problem whatsoever. The accommodation was
exactly as advertised, communication was easy and we did like
using the platform. Flatta team very helpful also with the
utilities and furnishing. And we also recommended Flatta to some
friends."
Asia
"I had a good time at the apartment. Everything was as expected
and the reservation and access to the room was very
straightforward."
Yannic
"The accommodation is fantastic, the landlords are lovely people,
can only recommend them and am very glad to have found them."
Henrik
"I did really like the accommodation. I liked that the contact
with you was very quick and that I had short lines to reach you.
I'm just really happy that I could find a room so quickly and that
the contact was so directly and clear."
Aniek
"Everything is good, we like the accommodation a lot. The
reservation process and communication was very easy."
Vesta
"I had a good time at the apartment. Everything was as expected
and the reservation and access to the room was very
straightforward."
Yannic
"I liked the reservation process of Flatta. I particularly
appreciated having a direct contact with someone from Flatta's
team who was very reactive and provided me with personalized
rental offers. It was a very cost-effective way to find an
accomodation. I think the price was fair. I would recommend Flatta
to my friends!"
Antoine
"The process of reservation and communication is quite smooth,
thanks for the help"
